Our Annual Impact
A Year in Review
2023-2024
Over the past year, ACCESS provided life-changing support to tens of thousands of Jackson County residents. The pandemic, wildfires, and rising costs have driven an overwhelming need for housing, utility, and food assistance. It has been an honor to serve the Rogue Valley for the past 48 years and ACCESS will continue to be here for those who need us.
ACCESS By the Numbers
Tens of thousands of Jackson County residents received vital resources & support from ACCESS
121,714 independent services provided
3.8 million meals provided to Jackson County residents
$9.1 million of rental assistance provided
$2.9 million of energy assistance provided
$912,665 in down payment assistance provided through our HUD-Certified Homeownership Center
Financials
ACCESS Food and Nutrition Programs
Food Programs are vital resources for Jackson County. Our network of 32 food pantries, mobile pantry, and nutrition programs are a lifeline for many families, children, Veterans, seniors, and those with disabilities.
64,304
pantry visits last year
4.5 million
pounds of food distributed through our Food Bank warehouse
922,749
pounds of fresh produce provided to our local food pantries
1,306,348
pounds of food saved from landfills through our Fresh Alliance partners
621
elementary school kids fed through our Powerpack Program
112,524
meals provided to kids in our Powerpack Program
32
food pantries operating in Jackson County2
Energy Assistance and Weatherization
These programs help address immediate energy assistance needs and also provide long-term solutions for reducing utility payments for low-income residents.
9,665
Jackson County residents received energy assistance
$2.9 million
of energy assistance provided
66
homes weatherized – increasing energy efficiency
$380
average annual utility savings of weatherized homes
ACCESS Housing and Homeownership Programs
ACCESS is an approved HUD Housing Counseling Agency that promotes housing stability through homeownership education, rental assistance, and affordable housing for families, seniors, Veterans, and people with disabilities.
$9.1 million
of rental assistance provided
432
people received rental and homeownership counseling and education
250
Veterans received housing stability services
Center for Community Resilience
The Center for Community Resilience (CCR) helped more than 1,229 survivors of the 2020 wildfires by providing housing navigation case management, rental assistance, homeownership counseling, and down payment assistance. Learn More
More than1,299 fire survivors served and 7,287 independent services provided
Medford Severe Weather Shelter
The shelter operates in partnership with the City of Medford to provide emergency shelter in the event of extreme heat, cold, smoke, and other severe weather conditions. Learn More
685 Medford Severe Weather Shelter visits
Medical Equipment Loan Program
This loan program directly benefits those with medical needs – with no cost or income qualifications. This program is funded exclusively with monetary and equipment donations. Learn More
4,975 pieces of medical equipment loaned- saving our community over $1.5 million in medical equipment expenses.
Over the Top Wig Program
The Over the Top Wig Program provides free wigs, hats, and scarves to those experiencing hair loss due to cancer treatment or other medical diagnoses. Learn More
Nearly 70 women with cancer and other medical diagnoses received a wig, hat, or scarf.
The Annual Impact of Volunteers
336 dedicated volunteers donated more than 31,106 hours of their time last year!
