Fire Survivor Services
Get Support Through the Center for Community Resilience
We help transition fire survivors from living in hotels and other short-term housing to stable, suitable housing options. The Center for Community Resilience (CCR) was created in August 2021 along with our partners, including case managers from the State of Oregon and other local agencies, to assist those who were impacted by the 2020 Jackson County wildfires. Help is available for finding a place to call home.
Housing support services are available NOW. Fire-impacted households should call (541) 414-0318 for assistance or email us (se habla Español).
The Center for Community Resilience is funded in part by a grant from the Oregon Department of Housing and Community Services.
Center for Community Resilience April 2023 Program Report
CCR information flier (pdf)
CCR Volante Informativo
(en Español) (pdf)
Housing Navigation Services
The CCR offers housing navigation and housing stabilization services including the following:
- Housing search
- Rental education
- Moving assistance
- Rental assistance
- Landlord incentives
- Utility assistance
- Essential home goods shopping
- Return to work assistance
- Budgeting
- Case management
- Repairs and install assistance
As part of case management, a housing stabilization plan will be developed for each individual household and services will be provided based on the plan.
- To be eligible to receive CCR rental and case management support, participants will need to keep documented proof of structural loss to their primary residence due to the Jackson County 2020 Labor Day Fires.
- Participants will also need to provide us with 60 days’ worth of income documentation and bank statements.
- CCR intake staff will work with the fire survivor to make sure they have the required information and documentation to determine program eligibility. These documents are used to apply for housing that meets the individual households’ needs and is affordable.
- Once the fire survivor is assigned to a case manager, they can expect their Housing Stabilization Case Manager to meet with them to develop their housing stabilization plan, set goals, and support them in reaching their goals. The case management experience will be progressive. Our goal is to give survivors the assistance they need to gain housing stability.
se habla Español
The CCR has bilingual housing counselors and support staff available so services can be provided in both English and Spanish.
If You’re in Need of Rental Assistance
Please contact our Support Team to learn about ways we can help you. Fire-impacted households should call (541) 414-0318 for assistance or email us (se habla Español).
Homeownership Services Provided by the CCR
Education Classes
The CCR provides homebuyer education classes to wildfire survivors free of charge. These classes are optional to attend and NOT required for current funding assistance.
Counseling
The CCR provides one-on-one housing counseling to fire survivors. Topics include:
- Budgeting and saving
- Credit
- What to expect working with a Realtor or Lender
- Reviewing resources received towards the loss of the previous home (insurance, FEMA, etc.)
- Housing options available or in development
- Funding options
- Setting goals for homeownership
Funding
The CCR has WRRA funding to provide purchase assistance. WRRA is “gap” funding designed to fill the remaining funding gap to help fire survivors purchase or rebuild. It assists fire survivors who owned a Manufactured Home or travel trailer with purchasing a Manufactured Home. Also assists fire survivors who owned a site-built home with rebuilding a site-built home on the property where the home was lost. WRRA can also assist with any required infrastructure costs.
Rebates & Assistance
The CCR partners with Energy Trust of Oregon, Oregon Department of Energy, The Building Codes Division, and the OHCS Manufactured Home Replacement Program to help navigate and assist eligible fire survivors with applying for rebates or funding assistance.
Manufactured Homes
The CCR partners with manufactured home parks to inform fire survivors of available units during rebuilding.
New Developments
The CCR partners with developers to provide additional homeownership options for fire survivors.
- There is no income limit or citizenship requirement to receive homebuyer education or counseling.
- Income tiers do apply for WRRA funding limits. There is no citizenship requirement.
- Fire survivors interested in homeownership will need to complete an intake packet and will be asked to provide additional documents for their counseling session.
- Once the intake packet and documents have been received, a counseling appointment will be scheduled.
- The counseling session can be in-person or virtual, whatever works best for the participant.
- Once assigned a housing counselor, that counselor follows up with and continue to work with the participant until they achieve their goal of homeownership.
se habla Español
The CCR has bilingual housing counselors and support staff available so services can be provided in both English and Spanish.
To see an inventory of homeownership housing projects click here.
Are you a landlord? You can help.
The CCR is in need of landlords and property managers to help fire-impacted households recover from the 2020 wildfire disasters by helping provide safe, long-term housing. Landlords partnering with the CCR are eligible for valuable incentives for housing wildfire-impacted families, including proven cost savings for you!
Landlord Benefits
Landlords are provided with valuable incentives that provide stability, and those recovering from disaster are able to find safe and reliable housing. Benefits include:
- Complimentary renter’s insurance
- “Rent Well” education classes for tenants
- Security deposit payments (up to 3x the monthly rent amount)
- Direct and timely rent payments
- Housing stability counseling and case management for tenants
- Landlord support from CCR staff
For more information, view the Landlord Brochure PDF, fill out the form below, call (541) 414-0318, or email us.
Landlords – Are You Interested in Helping?
Please join us in returning our Jackson County neighbors back home. For more information, view the Landlord Brochure PDF, fill out the form below, call (541) 414-0318, or email us.
Fire Survivor Success Stories
277 fire-impacted households have been helped with transitional housing assistance
506 fire-impacted households have been helped with rental assistance
65 fire-impacted households have purchased homes
112 fire-impacted households are actively working with a homeownership counselor
As of January 31, 2023
Survivor Success Stories
“From our own experience we understand that through our efforts and acting in a humanitarian manner through organizations like ACCESS; we can make the difference and minimize the great problems that our fellow human beings face, day to day.”
– Cesar De Leon & Irma Y. Ramirez
“I so appreciate your efforts to help me make my fire recovery journey successful. I’m really looking forward to making it a real home.”
– Jo Ann
How You Can Help
Donate Time or Money
Donations of money help ACCESS address specific needs of fire-impact households, and volunteering time is always welcomed!
Spread the Word
Mention to friends, family, and colleagues who own property in our area about incentives available for housing fire-impacted families.
Program Partners
