Resource Navigation
Connecting You with Vital Services
As Jackson County’s Community Action Agency, we provide direct services like food, warmth, and shelter to those we serve. We also connect individuals and families with community partners who can help fill various other needs.
Outreach Team
The individuals on our Outreach Team work within the community to create connections for vulnerable populations. What does that mean? We’re meeting people where they are — at events, shelters, or food pantries — and reaching out personally to get them connected with the support they need.
We can help individuals and families navigate services to gain access to:
- Mental Health Care
- Physical Health Care
- Emergency Shelter
- Clothing
- Vehicle Repairs
- Pet Food
- Emergency Food
Peer Support
Our Peer Support team is made up of individuals with lived experience — who may have been past ACCESS participants — who can help support case managers with one-on-one peer support. This can mean an extra knock on the door, a personal check in, or a phone call from someone who cares and understands.
Oftentimes, those who provide peer support find it helps with their own recovery and personal growth, too. If you’re interested in providing peer support, please call (541) 779-6691.
Resource Desk Specialist
Our ACCESS Resource Desk Specialist is stationed at Providence Medford Medical Center to support individuals in the hospital who are in need of resources. Health care providers and nurses can make referrals to the Resource Desk Specialist, who then researches available resources and programs for each individual.
The specialist is an Authorized Oregon Health Plan (OHP) Signer, meaning they can also help individuals and families sign up for OHP.
Ask for the Resource Desk Specialist at (541) 779-6691.